It often happens that Ukrainians cannot locate their parcels sent via "Ukrposhta." They seem to "magically" disappear, never reaching the recipient.

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Another complaint regarding the national postal operator was left by a Ukrainian under a post on Facebook.

"Укрпочта". Фото: скрин youtube

To her surprise, she noticed that her parcel had not moved from the point of dispatch for a whole 18 days. The customer even initiated a search, but to no avail.

"The request was submitted 13 days ago + complaint - search for 9 days. What will you come up with next, excuses? Are you doing anything? I will refuse to let anyone work with your postal service. You will all be out of work," - wrote the dissatisfied customer.

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The search for the parcel yielded no results, leading the woman to conclude that "Ukrposhta" is simply mocking its customers.

"I submitted a search request and got no results! Where is your work??? First a request, then a complaint, you are just mocking people. If you can't find it, then refund the money!!!" - she added.

"Ukrposhta" responded that the request had been registered, and the inquiry was supposedly under review; however, this does not change the fact that the customer has been unable to receive her parcel for almost a month.

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